Privacy Policy

Introduction

Z13 Labs Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website at https://z13labs.com (the "Website").

We are a company registered in England and Wales (Company Number: 16832054) and are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Z13 Labs Ltd is the data controller for the personal information we process. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@z13labs.com

Information We Collect

Currently, our Website operates without user accounts, payment processing, or newsletter subscriptions. We collect minimal information:

Information You Provide

At present, we do not collect personal information directly from you through forms or registrations. If you contact us via email, we will collect and process the information you provide in your message.

Information We Collect Automatically

When you visit our Website, we may automatically collect certain technical information, including:

• Your IP address
• Browser type and version
• Device information
• Pages you visit and time spent on pages
• Referring website addresses
• Date and time of your visit

This information is collected through standard web server logs and basic analytics tools. We use this information to understand how visitors use our Website and to improve its functionality and user experience.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our Website
• Understand how visitors use our Website
• Improve our Website's content and functionality
• Respond to inquiries or communications (if you contact us)
• Comply with legal obligations
• Protect our rights and prevent fraud

Legal Basis for Processing

Under UK GDPR, we process your personal information based on the following legal bases:

• Legitimate interests: We have a legitimate interest in understanding how our Website is used and improving our services. This includes basic analytics and website functionality.
• Consent: Where applicable, we may seek your consent for specific processing activities (for example, if we introduce newsletter subscriptions in the future).
• Legal obligation: We may process information to comply with legal obligations.

Cookies and Tracking Technologies

We use minimal cookies on our Website, primarily for basic analytics purposes. For detailed information about our use of cookies, please see our Cookie Notice.

We do not currently use:

• Advertising cookies
• Tracking pixels
• Third-party data sharing for advertising purposes
• Social media tracking pixels

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: We may share information with trusted service providers who assist us in operating our Website (such as hosting providers or analytics services), subject to strict confidentiality obligations.
• Legal requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of others.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

For basic analytics data, we typically retain information for a period of up to 26 months, after which it is automatically deleted or anonymised.

Your Rights

Under UK GDPR, you have the following rights regarding your personal information:

• Right of access: You can request a copy of the personal information we hold about you.
• Right to rectification: You can request that we correct any inaccurate or incomplete information.
• Right to erasure: You can request that we delete your personal information in certain circumstances.
• Right to restrict processing: You can request that we limit how we use your information.
• Right to data portability: You can request a copy of your information in a structured, machine-readable format.
• Right to object: You can object to our processing of your information in certain circumstances.
• Right to withdraw consent: Where we process your information based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact us at hello@z13labs.com. We will respond to your request within one month.

International Data Transfers

Currently, we do not transfer your personal information outside the United Kingdom. If we do so in the future, we will ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Future Changes

As our Website evolves, we may introduce new features such as user accounts, applications, or other services that require additional personal information. We will update this Privacy Policy accordingly and notify you of any material changes.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will indicate the date of the last update at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Complaints

If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: https://ico.org.uk
Phone: 0303 123 1113

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: hello@z13labs.com